Description
The WhatsApp Dispatch Automation allows your customers to book trips using a simple and familiar messaging interface. This intelligent assistant integrates directly with your booking engine, meaning it uses the same live prices and real-time vehicle availability as your website, so there is never any discrepancy between channels. The automation guides the customer through the entire booking process, from selecting their pickup location and destination to choosing a vehicle class and confirming their trip. Once the booking is complete, it is written straight into your system and treated identically to a web booking, appearing in your dashboard and reports without any manual intervention. This feature is being developed to provide a seamless, convenient experience for your customers while reducing the load on your phone and email channels, all without requiring any additional effort from your team.
