what you get
Automate Your Business. Reclaim Your Time
Stop wasting hours on repetitive tasks. We build custom automations that handle your client onboarding, bookings, follow-ups, and reporting. So you can focus on growing your business.
Years in Business
websites built
uptime guaranteed
proudly local
The Problem
Your business is losing time and money to manual tasks
Every day, you and your team are doing work that could be automated. You are manually sending welcome emails, updating spreadsheets, assigning tasks, following up with clients, and juggling multiple tools that do not talk to each other.
This is not just inefficient. It is expensive.
Manual processes cost you:
Hours of lost productivity every week
Increased risk of human error
Slow response times that frustrate clients
Missed opportunities because follow-ups fall through the cracks
Inconsistent client experiences because processes are not standardised
Most business owners do not realise how much they are losing until they see what automation can do. The question is not whether you can afford automation. The question is whether you can afford to keep doing things manually.
The Solution
We build custom automations that handle the repetitive work so you do not have to
Our automations connect your tools, streamline your workflows, and ensure nothing falls through the cracks. From the moment a client expresses interest to the moment they complete onboarding, your business runs like a well-oiled machine.
Here is what we automate:
Client Onboarding
When a new client books a call or fills out a form, our automation creates their client folder, assigns tasks to team members, sends a welcome pack, and notifies everyone who needs to know. The process is consistent every single time.
Booking and Scheduling
Clients can book appointments directly through your website. The system checks your calendar, prevents double bookings, sends confirmations, and automatically adds the appointment to your Google Calendar.
Communication Workflows
Automated emails and WhatsApp messages keep clients informed without you lifting a finger. Send welcome messages, appointment reminders, follow-ups, and progress updates automatically.
Task Assignment and Tracking
When a project starts, tasks are automatically assigned to the right team members with deadlines and priorities. Everyone knows exactly what they need to do and when it is due.
Data Management
Information flows seamlessly between your tools. New client data is added to your CRM. Form submissions are logged in Google Sheets. Reports are generated automatically and sent to management.
Reporting
Weekly and monthly reports are compiled and delivered without manual effort. You get visibility into your business performance without spending hours pulling data together.
The Process
We build automations that actually work for your business
Every engagement follows the same disciplined process , from discovery to delivery and beyond.
Discovery and Audit
We map out your current workflows and identify what is taking the most time and causing the most frustration. We ask questions and understand your specific needs.
Workflow Design
We design the automated workflow that eliminates your manual tasks. We show you exactly how everything will work and what you will save.
Build and Integration
We connect your tools and build the automation using a platform that works for you. We test everything thoroughly to ensure it works perfectly.
Training and Handover
We train your team on how to use and manage the automation. We also document everything so you have a reference.
Ongoing Support
We monitor your automations and make adjustments as your business grows. You are never left with a system that does not work.
Case Study
UberBiz
Our client came to us looking for a better way to manage bookings, communicate with drivers, and track fleet movements. They own a private transport fleet. We built a custom automation that works entirely over WhatsApp, eliminating the need for a separate app.
When a customer requests a booking, the admin and all drivers receive the notification instantly. The customer receives a confirmation with the driver's details. Every interaction is automatically logged into Google Sheets and Calendar.
Since implementing the system, our client has reported fewer lost bookings, improved efficiency, faster response times, and a centralised resource for fleet tracking.
Business Automations
A perfect solution for small businesses.
- 1 Number Connected
- Booking System
- Google Calendar Sync
- Google Sheets Sync
- Available 24/7
- Up To 2 Languages
- Double Bookings Prevention
- Bookings Cancellation
- Request Human Assistance
Automate your onboarding process.
- Custom Form Creation
- Email Validation
- Data Validation
- Assign Tier & Priority
- Create Client Folder In Google Drive
- Assign Tasks To Team Members
- Create Group With Team & Client
- Send A Welcome Pack PDF
- Weekly Report To Management
This is why
Why Choose Pro Web Design for Automations
Custom Solutions
We do not use one-size-fits-all templates. We build automations tailored to your business.
South African Expertise
We understand the local market and the tools that work best for South African businesses.
No Lock-In
You own your automations. You can change providers at any time.
Unified Platform
We integrate all your tools into a single, cohesive system. No more juggling disconnected apps.
Book a free workflow audit
We will map out your current processes, identify what is costing you time and money, and show you exactly where automation can help.
Frequently Asked Questions
What business processes can you automate?
Do I need technical skills to use the automations?
No, we design everything to be user-friendly. We provide training and documentation, and we handle the technical side for you.
What tools do you work with?
We integrate with Google Workspace (Gmail, Calendar, Sheets), WhatsApp, Slack, Monday.com, ClickUp, Zapier, Make (formerly Integromat), and many others. We can also build custom integrations for tools you already use.
How long does it take to set up an automation?
Most automations take 1 to 3 weeks to build, test, and deploy. More complex enterprise automations may take longer. We provide a specific timeline during the discovery phase.
Can I make changes to the automation after it is built?
Yes, we can modify your automations as your business evolves. Most changes are straightforward and quick to implement.
What if something breaks or stops working?
We monitor your automations and proactively fix issues. If something does go wrong, our team resolves it quickly. This is included in your monthly package.
Will this work with my existing systems?
Yes, we design automations to integrate with your existing systems rather than replacing them. We work around what you already have.
Is my data secure?
Yes, we use industry-standard security protocols. All data is encrypted and stored securely. We can also implement additional security measures if required.
What is the difference between the WhatsApp and Client Onboarding packages?
The WhatsApp package focuses on automated communication and booking through WhatsApp. The Client Onboarding package is a more comprehensive solution that handles the entire client lifecycle from inquiry to onboarding, including task assignment, folder creation, and reporting.
Can I start with the WhatsApp package and upgrade later?
Yes, you can start with the WhatsApp package and upgrade as your business grows. We design all our automations to be scalable.