what you get
Keep Your Website Secure, Fast, and Up-to-Date
Your website is not a set-it-and-forget-it asset. It needs ongoing care to stay secure, perform well, and continue converting visitors. We handle all the technical work so you can focus on your business.
Years in Business
websites built
uptime guaranteed
proudly local
The Problem
Your website is vulnerable, and you might not even know it
Many business owners believe that once their website is launched, their work is done. The reality is different. Websites require constant attention to remain secure, fast, and functional.
Here is what happens when you neglect website maintenance:
Security Vulnerabilities
Hackers constantly scan the internet for outdated websites. One unpatched vulnerability is all they need. Your website, your data, and your clients' information are at risk.
Slow Performance
Websites slow down over time. Plugins become bloated, databases accumulate junk, and hosting environments change. A slow website frustrates visitors and hurts your search rankings.
Broken Features
Plugins and themes need regular updates to stay compatible. Without maintenance, forms stop working, checkout processes break, and features become unreliable.
SEO Decline
Search engines favour websites that are updated regularly. An outdated, slow, or insecure website will slowly disappear from search results.
Lost Revenue
Every minute your website is slow, broken, or compromised, you are losing customers. Visitors will not wait, and they will not come back.
The cost of neglect is far higher than the cost of maintenance.
The Solution
We handle all the technical work so your website stays secure, fast, and reliable
Our website maintenance packages cover everything your website needs to perform at its best. We monitor, update, backup, and optimise your site so you never have to worry about the technical side.
Here is what we include:
Security Monitoring and Patching
We monitor your website for vulnerabilities and apply security patches as soon as they are released. We also run regular malware scans and maintain a firewall to block threats.
Performance Optimisation
We keep your website loading fast. This includes database optimisation, image compression, code minification, and server-level caching. We also monitor your uptime and resolve any speed issues.
Regular Updates
We update your core software, themes, and plugins. Updates are tested and deployed carefully to avoid conflicts or breaking anything. Your site stays compatible with the latest technology.
Content Edits
Need to update a page, add a new service, or change your contact details? We handle your content edits quickly and professionally.
Backups
We run regular backups so your data is always safe. If anything goes wrong, we restore your site within minutes.
Support
When you need help, we are available. Whether it is a technical question, a problem with a form, or a request for a new feature, we respond quickly and resolve the issue.
The Process
We make website maintenance simple and worry-free
Every engagement follows the same disciplined process , from discovery to delivery and beyond.
Onboarding and Audit
We start with a full audit of your current website. We identify any existing issues, security vulnerabilities, or performance problems. We also document your current setup and content needs.
Setup and Implementation
We implement our monitoring, security, backup, and optimisation systems. We test everything thoroughly to ensure it works correctly.
Ongoing Maintenance
We perform regular updates, security checks, performance optimisations, and content updates as requested. We monitor your site continuously and resolve issues before they affect your business.
Reporting
You receive regular reports showing what we have done and how your website is performing. You always know the status of your site.
Support
You have direct access to our team for any questions or requests. We respond quickly and keep your site running smoothly.
Case Study
Tradewinds Manufacturing
Our client, a large-scale supplier of medical equipment, came to us looking for a complete solution that included ongoing website maintenance. With many products requiring constant updates, they needed a website that could keep up with frequent changes. We designed, developed, and launched a new website that we keep updated, secure, and regularly maintained.
Our client has reported that having a full maintenance plan in place has significantly improved user engagement. The website is consistently fast and well-performing, with no lagging, no glitches, and no display issues. This is a stark contrast to their previous website, which suffered from frequent performance problems.
Website Maintenance
Ideal for simple sites needing core upkeep.
- Basic updates & security patches
- Weekly malware scans
- Monthly backups
- 2 content edits/month
- Email support (48hr response)
Perfect for growing businesses.
- Everything in Basic +
- Daily scans
- Weekly backups
- Speed optimizations
- 5 content edits/month
- SEO fixes & traffic reports
- 24hr support response
For high-traffic sites needing white-glove treatment.
- Everything in Pro +
- Unlimited content edits
- Daily backups
- 24/7 priority support
- Advanced security firewall
- Developer-level fixes
- E-commerce support
This is why
Why Choose Pro Web Design for Website Maintenance
Proactive Approach
We do not wait for things to break. We monitor, update, and optimise continuously to prevent issues before they happen.
Local Support
We are based in South Africa and understand the local market. We are available during business hours and respond quickly to your needs.
Comprehensive Service
We handle everything from security and performance to content edits and support. You have one point of contact for all your website needs.
Proactive Approach
You know exactly what we are doing and how your website is performing. We provide clear, regular reports.
Peace of Mind
Your website is in safe hands. You can focus on your business without worrying about security, updates, or technical issues.
Book a free website health check
We will assess your current website for security vulnerabilities, performance issues, and maintenance gaps. We will provide a clear report and recommendations.
Frequently Asked Questions
Do I really need website maintenance?
What happens if I do not maintain my website?
Without maintenance, your website will gradually slow down, become vulnerable to security threats, and risk breaking when updates are required. You may also lose search ranking and customer trust.
How often do you perform updates?
We perform updates as soon as they are available and have been tested. For security patches, we apply them immediately. For feature updates, we test them first to avoid conflicts.
Will updates break my website?
We test all updates in a staging environment before applying them to your live site. This ensures compatibility and prevents issues. If something does go wrong, we have backups and can restore your site quickly.
What happens if my website is hacked?
Our security monitoring detects threats early, and we take immediate action to protect your site. If a breach does occur, we restore your site from a clean backup and implement additional security measures.
How quickly do you handle content edits?
We process most content edits within 24 to 48 hours, depending on your package. For urgent requests, we will prioritise them.
What is included in speed optimisation?
We optimise your website for speed by compressing images, minifying code, enabling caching, and optimising your database. We also address server-level performance issues if you host with us.
Do I get a report of what you have done?
Yes, you receive regular reports showing all maintenance activities, security status, performance metrics, and any issues we have resolved.
Can I upgrade my package later?
Yes, you can upgrade your package as your business grows. We will adjust your service level accordingly.
What is the difference between Basic and Pro?
The Basic package includes essential updates, security patches, 2 content edits per month, and monthly backups. The Pro package adds unlimited content edits, 24/7 priority support, weekly malware scans, SEO fixes, traffic reports, and advanced performance optimisation.